Well I have emailed Sara 2xs, still no answer and still no shipping info, tomorrow will be a week since my order was made, I am a little disappointed as I am used to much better customer service, most any time recieving shipping info within 1, 2 business days at most. My tent did get stuck in transit, buts that's FedEx and the extreme weather conditions causing the delay, I have also recieved emails from the seller without ever emailing them and had my shipping info the early morning hours of the first business day. This does suck a bit lol as I have ladies going who I'm dying to put in my new setup!