When you go to place order page,it will show you how many quantity left at our warehouse,and when the stock less than 5 pieces,the number will be in red color.
When update the warehouse stock information based on the date which our international warehouse send us ,and my colleague need to change the stock staus one by one,cause the international date is changing all the time.And every minutes have order from our sales department.I will tell all of my colleague that when any customer place order,they should confirm carefully for those goods which in low stock.
I understand you can track where the goods is,and you can make sure you will receive the goods safely.But still many customer they do not have security cam there,and for some reason,they can not check their email or skype when the goods arrive.Even the sipping system can not alway update the tracking information on time on their website.
Many times that after we sent the tracking NO to our customers,but our customers said they can not find any information on the shipping system,they will doubt we didn't send out the goods yet.Even when they call the shipping company,they said they didn't pick up the package yet,but the next day,the goods arrive at our customer.
If the goods missing,usually it will take about one month to process to the shipping company,and they will not be responsible for that,they just drop the goods at the destination.
We need the phone number,if customer can provide,it's good,if do not want,it's no problem.We just want to make it more secure.
Sara i see on your homepage "Goods in stock" Why dont it say "X peases left". Then we can decide if we want to argue, how many info we want to give company. I know if i see there is only 1-2 pieces left in store, then i know i will give informations the company needs, to get my items quick! What i mean by X peases is, when a customer put a item in the basket it the system hold that item fore a few minutes and if the customer not proceed with payment it automatik cancel the order in the item is back in stock..
By the way its BS that you need the fone numer to say the goods are one the way ore whatewer, even you had my number i got the information on my skype!!
And if goods disappear on private property is theft, and will be reported to police! This is why i have security cam to see how carrier handle my goods if im not at home..