Mars-Hydro LED Grow Light Discussion

Darkscotia said:
Sara I've already payed 2 days ago for my order and it won't be sent until tommorow because of this phone number bullshit. if your salesperson didn't want to argue over my phone number she could have sent it out yesterday.i know when the lights arrive cause I track them and wait around the day they arrive.sorry for being a dick but I could have been receiving lights tommorow instead of next week.
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I so agree with you! I get pissed every time companies want to know more about us Than the need, if they have a confirmed email address ore a Skype ect.. That goes for all applications that want access to almost everything on our phones.. I hate it..We dont know what thy will do with all those informations thy collect, even they say it's for currier!! Maybe they sell them or use them later to call more spam with commercials!!
Maybe we should make a homepage where people can complain about companies there want more than they need!! And rate them with *** Maybe it already exist"
Many customers dont check calls to" And i think most people with smartphones get mails on them..
And they could ask when we ordre, how do you want us to contact you in case of currier can't find address ;)
 
We understand that many customers do not want to provide their phone number,it's for their personal safety.
My colleague made a mistake earlier,she thought we must need a phone number,we already made that clear with her:high-five:
We had some customer missing their goods after the delivery guy put the goods outside their house.Last time a customer bought 10pcs Mars II 1200 which were missing after the goods arrived.He only gave us his email address,we sent him email but he didn't check in time,my colleague want to contact with him when the goods arrive,but no one can do that.:high-five:The delivery company wouldn't take responsible for his loss.:Namaste:
That's why we require phone No,so that we can avoid many situations.If you do not wanna to give us your phone number,it's also no problem,just if anything happen,we will not be responsible for your loss.:Namaste:
Hyper said:
I so agree with you! I get pissed every time companies want to know more about us Than the need, if they have a confirmed email address ore a Skype ect.. That goes for all applications that want access to almost everything on our phones.. I hate it..We dont know what thy will do with all those informations thy collect, even they say it's for currier!! Maybe they sell them or use them later to call more spam with commercials!!
Maybe we should make a homepage where people can complain about companies there want more than they need!! And rate them with *** Maybe it already exist"
Many customers dont check calls to" And i think most people with smartphones get mails on them..
And they could ask when we ordre, how do you want us to contact you in case of currier can't find address ;)
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Sara now I'm really pissed cause all of the arguing over phone number that last tent in Canada was sold out.funny cause when I ordered it was still in stock and you even posted on here after I ordered saying the 1 was still in stock.so because your colleague postponed my order I lost out my tent.please have your company refund all my money I don't need the light without the tent.
 
Darkscotia said:
Sara now I'm really pissed cause all of the arguing over phone number that last tent in Canada was sold out.funny cause when I ordered it was still in stock and you even posted on here after I ordered saying the 1 was still in stock.so because your colleague postponed my order I lost out my tent.please have your company refund all my money I don't need the light without the tent.
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Here we go again,:tommy:That also happen to me :hmmmm: Then they can send you one from another country, you just have to pay a little more. :yikes: :cough:
 
Yup the problem being that when I ordered it was still in stock.so they can send it from where ever for free.but no doubt they find away to say someone else ordered before me.even though I placed order long before Sara posted that there was 1 left in stock in Canada.but we will see all over a phone number too.i was arguing with her colleagues before she posted the post of 1 remaining inn my country. Should have though about it then knowing that after I ordered there should have been none in stock.but when employee doesn't put through order sort of makes sense.thet had my money order should have been processed
Hyper said:
Here we go again,:tommy:That also happen to me :hmmmm: Then they can send you one from another country, you just have to pay a little more. :yikes: :cough:
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TwoCloudsUp said:
Hi Sara,
No misunderstanding, when I bought my lights the 1200's were absolutely stated to replace 1000 watt hps's. We went over this a few months ago. The end result was you stating the original information about my lights was incorrect, and you guys had updated the information on the website. That's great for new customers, but is a big middle finger to those of us who had already bought the lights. I can understand the frustration of customers who planned their whole grow around the stated size of a tent, only to have it come up short. I'm not saying Mars hydro is totally unredeemable, only that they are in desperate need of a change of ethics. Give us what we pay for, make it right when you've screwed us over, and maybe you will have a legitimate business in this industry.
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"Maybe you will have a legitimate business in this industry". Are you kidding me? Do you have any idea how many grows are using Mars lights? Perhaps you should stop being so angry and work with the community. Splurging a bunch of useless none sense and garbage talk gets you nowhere. How many other sites have you joined just to smash Mars?


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:jawdropper::drool::jawdropper:
is it possible to think a plant is sexy??:circle-of-love:
 
That plant is very sexy.which strain is that.im watering at the mouth lol
QUOTE=Spart;3085755]
20161104_082516.jpg

:jawdropper::drool::jawdropper:
is it possible to think a plant is sexy??:circle-of-love:[/QUOTE]
 
it's a devil cream from sweet seeds I got 2 in 11l pots under my mars series 2 400w.
Anyone know what happens under the series 2 with just the flower switch on?? I know it's better to grow full spectrum but I was thinking for the last few days instead of darkness try just the flower switch.
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So I received message from sales lady stating tent was sold before I paid.bullshit it got sold cause you wouldn't put my order through.why when ordering did you me website show 1 in stock. Why did Sara post many hours after my purchase about 1 still in stock. Why when you originally responded to me say stuff was being sent and tracking number to follow.but then after 28 hours of argueing about not wanting to give out my phone number it's out of stock. Sorry Sara I know you take all the shit from people when your company does something wrong but you as sales manager better put your people in check about how to do there jobs. My rant is done over this bullshit.
 
Darkscotia said:
So I received message from sales lady stating tent was sold before I paid.bullshit it got sold cause you wouldn't put my order through.why when ordering did you me website show 1 in stock. Why did Sara post many hours after my purchase about 1 still in stock. Why when you originally responded to me say stuff was being sent and tracking number to follow.but then after 28 hours of argueing about not wanting to give out my phone number it's out of stock. Sorry Sara I know you take all the shit from people when your company does something wrong but you as sales manager better put your people in check about how to do there jobs. My rant is done over this bullshit.
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I thought it was odd they needed a number as well and I was also very hesitant about giving it out.

Jimdogggy
 
:circle-of-love:Hi Darkscotia,I know you need the tent with the light together,my colleague will give you full refund.:high-five: The tent which you orderd is out of stock is not because my colleague hold your order,because the first day our shipping department updated the stock information,and they sold out the last one by the end that day,but our shipping department updated the stock information delayed,so i posted we still have 1 stock left the next day.We sorry for that. :Namaste:
Darkscotia said:
Sara now I'm really pissed cause all of the arguing over phone number that last tent in Canada was sold out.funny cause when I ordered it was still in stock and you even posted on here after I ordered saying the 1 was still in stock.so because your colleague postponed my order I lost out my tent.please have your company refund all my money I don't need the light without the tent.
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For our international warehouse,only EU and UK can arrange goods from each other's warehouse,for USA,Australia,Canada can not do that.:high-five:
Hyper said:
Here we go again,:tommy:That also happen to me :hmmmm: Then they can send you one from another country, you just have to pay a little more. :yikes: :cough:
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Funny Sara why didn't she write that the first email that the tents were out of stock.why did it take 28 hours of emailing back and forth to realize that tent wasn't in stock. Only took your employee 36 hours after I sent payment to realize there was no stock.should have been first response if she would have done her job.
SmokeSara said:
:circle-of-love:Hi Darkscotia,I know you need the tent with the light together,my colleague will give you full refund.:high-five: The tent which you orderd is out of stock is not because my colleague hold your order,because the first day our shipping department updated the stock information,and they sold out the last one by the end that day,but our shipping department updated the stock information delayed,so i posted we still have 1 stock left the next day.We sorry for that. :Namaste:
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:Namaste:I should confirm with our shipping department timely,sorry for the inconvenience.This is my fault,not my collegaue's.
Darkscotia said:
Yup the problem being that when I ordered it was still in stock.so they can send it from where ever for free.but no doubt they find away to say someone else ordered before me.even though I placed order long before Sara posted that there was 1 left in stock in Canada.but we will see all over a phone number too.i was arguing with her colleagues before she posted the post of 1 remaining inn my country. Should have though about it then knowing that after I ordered there should have been none in stock.but when employee doesn't put through order sort of makes sense.thet had my money order should have been processed
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:circle-of-love:Hi freakbudz420,thanks for your help.:thanks:
freakbudz420 said:
"Maybe you will have a legitimate business in this industry". Are you kidding me? Do you have any idea how many grows are using Mars lights? Perhaps you should stop being so angry and work with the community. Splurging a bunch of useless none sense and garbage talk gets you nowhere. How many other sites have you joined just to smash Mars?


Sent from my iPhone using 420 Magazine Mobile App
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