Mars-Hydro LED Grow Light Discussion

[Mars Hydro]

Hmm paranoia not here Just dont want to receive phone calls/spam mails from some company, who bought rights to numbers/mails there have been collected from customers! And it's easier to change mail adresse than phone number.

Some Flir fun

Mars 2 400w

 

[Mars Hydro]

If cut from the center,it's not easy to make the tent support heavey things,right?
We are not customize tent for one piece now,but in the future we will think about do that.Cause we need ship goods from China to our international warehouse.

You could cut one of the tents down yourself. But it would be a lot of work.
Your best bet would be to find a custom built one if your not a big Do It Yourself person. Or see if Mars will make one for you and you'll just have to wait a lil longer for shipping.

If I were to cut a tent down. I would cut the poles in the center and re weld with an inner sleeve for strength. Than cut the tent at the seams and re sew zippers at new lengths. Which is a big pain. But it can be done.

I had to source a custom sized box from EBay. But I was able to use the mars lights. .


Not sure what page I was just reading about custom sized tents. But it surely wasn't this one. Lol.

 

[Mars Hydro]

If cut the pole,there will be extra fabric of the material,the wall cannot be flat.

Though about cutting poles to get height I need but a few people I've talked to advised against it. I'm really good when it come to diy so I'm all good there.im the middle of framing basement now for new adventures to come can't wait.

 

[Mars Hydro]

sara is doing well there,she got some buds now.

 

[Mars Hydro]

 

[Darkscotia]

[dont worry Sara I'm not attempting to cut my good tent.i pm you
QUOTE=SmokeSara;3087924]If cut the pole,there will be extra fabric of the material,the wall cannot be flat.[/QUOTE]

 

[Mars Hydro]

I like this picture,it's so adorable.

 

[DirtManDan]

If I were to cut a tent. There would be re enforcement inside the poles. Weight wouldn't be an issue.
I'm a 10 year professional welder. And it's not an issue to cut pipes in the center. As long as you properly re-enforce your weld.


Sent from my iPhone using 420 Magazine Mobile App

 

[rob5088]

Sara,
My 144*5 bloom lights quit working on only one of the three panels.I sent mars-hydro repair pictures so they sent me a power supply but it did not fix the problem.
The leds are supposed to be diode protected but every bloom led quit working at once on one of the three sides only.
It was less than one year old when I reported problem and was sent a part that didn't fix it.
How can I get this taken care of?
Is there a way I can post picture of it lit up so problem can be seen?
It easy to describe when bloom switch is turned on one side of the three panels bloom light do not light up.

 

[Mars Hydro]

PM sent

[dont worry Sara I'm not attempting to cut my good tent.i pm you
QUOTE=SmokeSara;3087924]If cut the pole,there will be extra fabric of the material,the wall cannot be flat.

[/QUOTE]

 

[Mars Hydro]

That is great,may i know how to deal with the extra part of the fabric? Will it affect the reflection of the light back to the plants?

If I were to cut a tent. There would be re enforcement inside the poles. Weight wouldn't be an issue.
I'm a 10 year professional welder. And it's not an issue to cut pipes in the center. As long as you properly re-enforce your weld.


Sent from my iPhone using 420 Magazine Mobile App

 

[rob5088]

That is great,may i know how to deal with the extra part of the fabric? Will it affect the reflection of the light back to the plants?

I have some mars-hydro 144*5 that are not working correctly.I contacted mars-hydro repair was sent a part that did not fix problem and was less than a year old when part was sent.
How do I get this taken care of?
If it has to be sent in for repair where does it get sent?

 

[Mars Hydro]

Thanks for your support.I will try my best to offer better service to everyone.
Sometimes when i purchase something online,i also not willing to give my phone number,but i have to,otherwise when my goods arrive,i can not know.Actually the shop will not sell the number,they need keep their customers with them,but those delivery company may sell my number to other ads company.
We are different from the delivery company,we are factory,we must keep our customer's information secret,or our competitor will know our customer list,we may lost our customer.And it's also not safe for our customer.So we will try our best to avoid this kind of things happen.
Thanks again for your support,we will try our best to improve our service.

I've gotta add mho. When you order anything off the internet or from anywhere you have to give them an address to send it too. If your so paranoid about what it is your ordering that you don't wanna give them your phone number then you definitely shouldn't give them your address. And if your using someone else's address then use someone else's phone number. Why make things complicated especially in this world of growing and building medicine. Imho that vibe isn't needed here I understand frustration but if we step back take three breaths and re access the situation we find it's not really all that bad. So you gotta wait a few more days oh well in this hobby you need patience for every aspect from ordering stock to is it time to harvest. And mars lights are used world wide people you know how many Sara's are out there for that company? I don't but I bet it's a lot things happen people make mistakes we're not perfect. If we were all perfect can you imagine how boring our lives would be. #global420. Thanks Sara for doing what you do keep it up a lot of us really appreciate you and your company defects and all


Ohioboy can't stop!! Ohioboy With Fast Buds - Let's See How Fast Exactly

 

[Mars Hydro]

Hi rob5088,you can send email to service@mars-hydro.com.
In order to make the progress more quickly,your email should include the following informations:
1 where did you bought,official website,Amazon or ebay?
2 the date you bought your light.
3 two picsne with the light on,one with the light off.
4 with the description of your problems.
5 your contact information.
And you can tell them that you need send the light to our repair center.My colleague is in charge of repair service,she will help you to diagnose and solve the problem .Hope everything will be fine soon.

I have some mars-hydro 144*5 that are not working correctly.I contacted mars-hydro repair was sent a part that did not fix problem and was less than a year old when part was sent.
How do I get this taken care of?
If it has to be sent in for repair where does it get sent?

 

[rob5088]

Hi rob5088,you can send email to service@mars-hydro.com.
In order to make the progress more quickly,your email should include the following informations:
1 where did you bought,official website,Amazon or ebay?
2 the date you bought your light.
3 two picsne with the light on,one with the light off.
4 with the description of your problems.
5 your contact information.
And you can tell them that you need send the light to our repair center.My colleague is in charge of repair service,she will help you to diagnose and solve the problem .Hope everything will be fine soon.

I've done all of that and part they sent did not work.
Shouldn't I get a RMA and shipping label since it's less than one year old?
Where does the leds get sent for repair?

 

[Mars Hydro]

International warehouse for this week:
USA warehouse: Grow tent240x120x200cm have 4 pcs stock left.
UK warehouse: Reflector192,Mars Pro II series ,Grow tent 70x70x160cm are out of stock.
EU warehouse: Mars II 900 have 5 pcs stock,Mars Pro II series are out of stock.
Canada warehouse: Grow tent 120x60x150cm is out of stock,Grow tent 240x120x200cm have 5pcs stock left.
Autralia warehouse: Mars Pro II series are out of stock.
PS:Mars Pro II series will be in stock at all of our international warehouse very soon.We are sorry for the inconvenience.

 

[Mars Hydro]

You need to send email to the email address which i posted in my last post,they will arrange it for you in our system.They will send you the RMA NO and the address to you.

I've done all of that and part they sent did not work.
Shouldn't I get a RMA and shipping label since it's less than one year old?
Where does the leds get sent for repair?

 

[Mars Hydro]

Happy growing everyone.

 

[Brunt FCA]

Can I swap out the color LED's for white ones. I wanted to do an all white, or mostly white. Are the IR diodes the 3.2v-3.6v? Or, are they low voltage like the other red?

Oh, I have a Mars reflector.

 

[Mars Hydro]

You need more white light? It's 2.3-2.5V for IR diodes.

Can I swap out the color LED's for white ones. I wanted to do an all white, or mostly white. Are the IR diodes the 3.2v-3.6v? Or, are they low voltage like the other red?

Oh, I have a Mars reflector.