Mars-Hydro LED Grow Light Discussion

It's all good here.This morning the weather was terrible,:volcano-smiley:it seems the sky will fall.Now is heavy rain,feel so cool outside.:cheertwo:
Spart said:
:thanks: hows your day going there Sara?
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Warranty tells me what the manufacturer expects from a product. If there are 2 warranty's , that tells me you , as a manfacturer, have less confidence in ebay or amazon sold products. Why is that? are all of these products the same?
 
doobie57z said:
Warranty tells me what the manufacturer expects from a product. If there are 2 warranty's , that tells me you , as a manfacturer, have less confidence in ebay or amazon sold products. Why is that? are all of these products the same?
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That's exactly what I was getting at. It tells me the same thing. Although I now understand due to Sara's explination, it's still a confusing concept
 
Hi Sara,

Hoping that you can help me out with a problem that I am having with my lights. I have tried to get this problem fixed through the Mars website and have dealt with two different employees; one was slightly helpful but stopped contact once the quick fix wasn't the solution, and another employee who refered it the engineers but again never got back to me.

So my hope is to create a profile on 420 and get your help. Reading through the Mars thread here was originally what got me interested in the Mars hydro lights and seeing how you were able to help people gave me confidence in your product. I've been happy with the lights since I bought them, but having these issues with customer service is extremely frustrating.

If you could please message me so we can deal with the issues I would appreciate it.

Thank You very much,
Hashcoins
 
:high-five: Hello again, I just purchased a mars hydro 4 x 4 Tent and am very happy so far thank you!! my question is....you have several different units that cover a 4 x 4 area, From what i can figure out so far, I would like a par of 50 to 80 per sq. ft. haven't been able to find par ratings on the units was hoping you could help?? I am looking at the Reflector 192, MarsII 1200, Mars Pro Epistar 320 & The Mars Pro Cree256. Thanks again,
Padwonfarmer :volcano-smiley: But Im gonna be a Jedi one day!! LOL :volcano-smiley:
 
If it were me (and I have two similar 4' x4' area's) I would suggest (3) Reflector 144's which will give you 60 watts per sq. foot coverage. Having (3) 144's give you great coverage and the ability to customize your light heights for different plant heights better.
padwonfarmer said:
:high-five: Hello again, I just purchased a mars hydro 4 x 4 Tent and am very happy so far thank you!! my question is....you have several different units that cover a 4 x 4 area, From what i can figure out so far, I would like a par of 50 to 80 per sq. ft. haven't been able to find par ratings on the units was hoping you could help?? I am looking at the Reflector 192, MarsII 1200, Mars Pro Epistar 320 & The Mars Pro Cree256. Thanks again,
Padwonfarmer :volcano-smiley: But Im gonna be a Jedi one day!! LOL :volcano-smiley:
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You require 50 posts to send and receive messages on this forum.
HashCoins said:
Hi Sara,

Hoping that you can help me out with a problem that I am having with my lights. I have tried to get this problem fixed through the Mars website and have dealt with two different employees; one was slightly helpful but stopped contact once the quick fix wasn't the solution, and another employee who refered it the engineers but again never got back to me.

So my hope is to create a profile on 420 and get your help. Reading through the Mars thread here was originally what got me interested in the Mars hydro lights and seeing how you were able to help people gave me confidence in your product. I've been happy with the lights since I bought them, but having these issues with customer service is extremely frustrating.

If you could please message me so we can deal with the issues I would appreciate it.

Thank You very much,
Hashcoins
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We sell our goods on different website,but the quality is the same,:high-five:From producing to shipping,all the goods have staying together and we stock them in the same warehouse.:high-five:,please do not worry.:Namaste:
:circle-of-love:eBay or Amazon is third-part service company,there are many rules for us and customers,as we know most of the consumer prefer to purchase from eBay or Amazon.:Namaste:Inorder to offer better service,we give 2 years warranty on our official website,and we encourage customer place order from our official website.:high-five:
doobie57z said:
Warranty tells me what the manufacturer expects from a product. If there are 2 warranty's , that tells me you , as a manfacturer, have less confidence in ebay or amazon sold products. Why is that? are all of these products the same?
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In simple words is: we want to offer better service on our offical website,and we encourage consumer purchase from official website.:high-five:
FiveToMidnight said:
That's exactly what I was getting at. It tells me the same thing. Although I now understand due to Sara's explination, it's still a confusing concept
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Hi HashCoins,sure i will try my best to help you.:Namaste:
I'm sorry to hear that,i have noticed that your posts can not send PM,you may tell me your order NO,so i can check for you.:high-five:
HashCoins said:
Hi Sara,

Hoping that you can help me out with a problem that I am having with my lights. I have tried to get this problem fixed through the Mars website and have dealt with two different employees; one was slightly helpful but stopped contact once the quick fix wasn't the solution, and another employee who refered it the engineers but again never got back to me.

So my hope is to create a profile on 420 and get your help. Reading through the Mars thread here was originally what got me interested in the Mars hydro lights and seeing how you were able to help people gave me confidence in your product. I've been happy with the lights since I bought them, but having these issues with customer service is extremely frustrating.

If you could please message me so we can deal with the issues I would appreciate it.

Thank You very much,
Hashcoins
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SmokeSara said:
In simple words is: we want to offer better service on our offical website,and we encourage consumer purchase from official website.:high-five:
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I understand, thank you.
I have sent you a pm to explain where I think the confusion is occurring
 
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