Yes I registered on the website.i bought the epistar 320 to go into my 4x4 tent.
Mars-Hydro LED Grow Light Discussion
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Mars Hydro
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Our service department will send the tracking info within 2 days working days.
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Gnarl E Green
Well-Known Member
fanleaf
Well-Known Member
Sara, you guys should bump the price of all of your lights up $10 and then when someone buys a light it comes with a spare driver and 1 of each color led....or at least have that package as an option.
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Curly Beaver
Well-Known Member
This was an e-mail I received around 4am yesterday.
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We just have a dinner,we call "nian",the most important for our Spring Festival.
Ok,I got it.I will arrange the parts shipment ASAP.
I will send the tracking number to you after shipped,pls kindly to wait.
Thank for your kindness understanding.
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This was the last reply, but then nothing in the last 30 hours. Are my parts on the way or not? If they are, when can I expect them? If not, where can I but one myself?
You do realise it's new year celebrations in that part of the world and delivery may be delayed substantially?
Curly Beaver
Well-Known Member
Yes, I sure do but being delayed is one thing but being ignored when there is a serious problem is another. Without reliving this whole thing I think my request for warranty help is going on 5 days and I still don't even have a tracking number for the parts required to fix it myself (to save time.) From my experience with them that more than likely means it hasn't been shipped yet, and yes, I find that unacceptable. Sorry.
Dude, they are all on holiday! Manufactures, suppliers, office workers! It's the largest holiday they have. Think of it as being as important as thanks giving in America. There won't be anyone in the office to respond to your emails.
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Curly Beaver
Well-Known Member
To save time I am obviously going to have to go about this differently.
Can anyone tell me the part number and the exact description of exactly what I need to order, and a business in the USA where I could order it from?
I'm not 100% sure that it is the driver but I will take a chance. It's for a Marshydro 96X5 reflector series that's 1 1/2 years old. I don't know how many drivers they have but when you are looking at the front of the light with the rocker switches, the Growth lights on the left hand side are the ones not working. The right side works and both sides work for Bloom.
If anyone could give me the correct product number and description to use I would appreciate it. If I could get the name and number of a business in America that might have the part in stock, that would be sincerely appreciated as well.
Thanks.
Can anyone tell me the part number and the exact description of exactly what I need to order, and a business in the USA where I could order it from?
I'm not 100% sure that it is the driver but I will take a chance. It's for a Marshydro 96X5 reflector series that's 1 1/2 years old. I don't know how many drivers they have but when you are looking at the front of the light with the rocker switches, the Growth lights on the left hand side are the ones not working. The right side works and both sides work for Bloom.
If anyone could give me the correct product number and description to use I would appreciate it. If I could get the name and number of a business in America that might have the part in stock, that would be sincerely appreciated as well.
Thanks.
420Amard
New Member
Patient is key man. You should always have a back up light source when using any lighting system its always smart to have a back up. Even an extra ballast and hps bulb if running hps lighting is obviously the most important part of indoor growing. Over the last few years I got basically back up everything. Lights extraction fans carbon filter and lighting. Always plan for the worse and hope for the best 
Its the weekend now and chances of you getting a reply during the holiday on a weekend are pretty much none. I'd wait till tomorrow and see. Maybe if you really need too pick up a bunch of cfls or something maybe a 150w mh setup or something. Best of luck man.
Its the weekend now and chances of you getting a reply during the holiday on a weekend are pretty much none. I'd wait till tomorrow and see. Maybe if you really need too pick up a bunch of cfls or something maybe a 150w mh setup or something. Best of luck man.
Curly Beaver
Well-Known Member
I'm guessing this is the part I need. If it matters, it is from a Marshydro 96X5 Reflector.
Where can I buy one of these, and what do I ask for?
Where can I buy one of these, and what do I ask for?
buzzychuck420
New Member
It's a power supply . Take a better pic of the numbers so I can see them please. Tomorrow I'll call around after work and find it . I'll then give you their number so u can call and order it
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fanleaf
Well-Known Member
I have one for you I think. Pm me. Ill ship it tomorrow if I do. Mine may be 650mA not up to .72. Ill check quick.I'm guessing this is the part I need. If it matters, it is from a Marshydro 96X5 Reflector.
Where can I buy one of these, and what do I ask for?
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fanleaf
Well-Known Member
Sorry bro. Mine are all 650ma. While it would work if it were my light I would want the 690-720ma that you have now.
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Curly Beaver
Well-Known Member
fanleaf
Well-Known Member
Yep. It will work. Ill get it to you. Pm sent
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Curly Beaver
Well-Known Member
Thank you fanleaf, I really appreciate this.
+reps
We'll see if the manufacturer ever comes through. I'll let everyone know if I ever get the warranty part (or not.)
fanleaf
Well-Known Member
No problemo!
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