Mars-Hydro LED Grow Light Discussion
- Thread starter Mars Hydro
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JohnnieJC3
Well-Known Member
You're beating a dead horse here SIR. You know the reasoning so I don't understand why you are trying to turn this into a witch hunt. You aren't understanding the big picture here. At this point, all I can say is good luck with all your endeavors.
I don't know why you're getting involved? I have every right to be upset and I don't want people on here thinking they're friends with the company and can just start controlling the discussion.
I'm not in the US and they told me my order would be shipped right away from within the country I live in, so shipping would be just a few days. Like I said, as soon as they got my payment they stopped talking. For all I know they lied and I'm going to be waiting weeks for a shipment from China.
Have you emailed Sara?
She said she'd be on holiday, but still in contact by email.
I've been monitoring this thread, and have read every post, since June of 2013. Stuff happens, of course, but it always gets handled when Sara gets involved. Seriously, I can assure you that this is a good company. And I'm barely a customer - only bought one of their old model UFOs.
Go directly to Sara - she's been a very good Western-style customer rep - very good.
She said she'd be on holiday, but still in contact by email.
I've been monitoring this thread, and have read every post, since June of 2013. Stuff happens, of course, but it always gets handled when Sara gets involved. Seriously, I can assure you that this is a good company. And I'm barely a customer - only bought one of their old model UFOs.
Go directly to Sara - she's been a very good Western-style customer rep - very good.
Dennise
Well-Known Member
Guys I don't know where you live but if it is anywhere on the east side of the country... I have 3 different delivery companies that will show up today because it is the first day they could..... Check with your delivery web sites and see if they are having delays in your area due to weather either where you are or at their hubs to get to you... I'm pretty sure you will find the weather is the main culprit for a lot of the delays... Sara posted several days ago that the ship had finally gotten to port and that they have now gotten the lights but it would be this week before they were shelved and sent out... this again is not Sara's bad... the docks have been on strike and I think they still are... so as hard as I know it is... we just have to be patient... I have had a light and tent sitting in the FedEx office here since last Thurs that will finally be delivered today due to weather....
Hello all my friends, we are packing for our holiday now, really excited.Will keep an eye on the forum, but if you have something urgent, please try to send email to me. I will get back to you ASAP.
I see it's just the one email address.
That's disappointing. How do you get to Sara ... ?
JohnnieJC3
Well-Known Member
How am I controlling anything? Maybe you need to change the cannabis your smoking right now. Since you wanted it, I'm going to give it to you. Sara, before she went on vacation(I've actually read the ENTIRE thread) REPEATEDLY told folks to order early since there BIG holiday is coming. What don't you get? You are blinded by the fact that you don't have your light and now you need someone to blame to make you feel better about being frustrated. I don't have to be nice to you, I don't work for them. If you can't handle how it is, that's your problem, nobody elses. I'm a consumer, I don't have to sugar coat anything. To be completely honest, I could textually annihilate you, but then I would be sinking to your level. Have some patience, you ordered at the WRONG time, it really is as simple as that. Stop implying the company is shady, there are numerous journals, and replies in this thread to disprove your senseless antics. Please don't bring out the worst in me, I don't want to become a complete... RICHARD!
P.S You do have a right to be upset... I just hope you realize that it's bad timing and it IS your fault. Harsh, but sometimes the truth hurts. That being said... I do wish you all the best of luck, this isn't personal, "it is what it is".
How is it my fault that they cut off contact as soon as they take my money? They were more than willing to talk beforehand, during the holiday. You're "textually annihilating" yourself with a ridiculous rant like that. Mind your business.
Galeno is not the bad guy here.
But, Galeno, I've seen many cases where the shipping notice never came. People got all edgy and poof - the package arrives at the door. It may very well be on the way.
But Sara said she could be reached. Tsk tsk, Sara.
The Longshoremen's union has been on strike. I believe they finally reached an agreement last week, but there is a backlog of cargo waiting at the ports.
Anyone else notice how far our perspectives have shifted in the last couple generations? "Back in the day", it could takes weeks for a letter to make it across this country, and even longer for any kind of package or cargo. Imagine the folks homesteading in the "wild west". They send in an order from a catalog, and then wait, and wait, and wait. They have no emails or phones to get updates with. They don't even know if the order was received, yet alone if their merchandise was shipped.
It's amazing to me how quickly we adjust to new "standards" and then complain when conditions fall below the new standard, but are actually still much higher than the old "standard".
Great example of this is a story I heard on the radio show Car Talk... Most of us are familiar with the 'guide' channel on cable or satellite TV. You know, the one that tells you the little blurb about the shows. Well it turns out the people that enter in this data don't work weekends. So one Saturday, Tom (from Car Talk) is at home and he gets all bent out of shape because all that extra information isn't available. Eventually he was able to get some perspective and realize he was mad that this little bit of technology wasn't available while ignoring all the other benefits he was enjoying. He has 200+ channels available via a remote control. Just a generation ago, the luckiest of us had a dozen channels, and we ALL got up to change the channel.
Perspective people. We are ALL coming from a different place, so cut each other some slack.
That being said... It's Chinese New Year AND there was a strike at the US ports. Add to that bad weather, and you've got a mess. I had some packages get delayed last week due to bad weather too. They eventually got here. Lucky for me, I'm a grower, and if that's taught me anything, it's patience.
JohnnieJC3
Well-Known Member
You are just begging for attention at this point and I'm not buying into your bs. Your posting into a public thread spouting mind your business. I'm sure you don't see how ironically amusing that is. The problem is you don't know anything about this thread and you come in here pointing fingers, when you should be looking in the mirror. I know you think the customer is always right, that's just something nice people say to not place blame and rectify the problem. And SIR... If I was really attacking you, this would so much worse. Regardless, if you can't take brutal honesty, looks like you need to develop thicker skin.
You're talking to yourself now, buddy.
JohnnieJC3
Well-Known Member
Oh make no mistake, we aren't buddies. I was trying to be realistic with you(numerous folks have) but your a typical donkey who doesn't think and plows forward. Maybe when you aren't all emotional, you'll realize how absurd you are. Good day SIR.
Bigjoemeat
New Member
So when is they're holiday supposed to be over? So I can order some lights
Dennise
Well-Known Member
If you are not comfortable ordering off the site she should be back from holiday on the 26th I think....
Tomula
Well-Known Member
Yeah you are right, ppl act emotionally all the time and somebody gets hurt. One just have to calm down, take a few deep breaths, maybe a nap and think about the problem again. And I guess you can just cancel the whole deal and buy lights sowhere else right? But I dont think there are better lights in terms of price/quality.
and have a nice day.Similar threads
