ViparSpectra LED Grow Light Discussions & Photography

Light xs1500,p2000
4x4x80 tent
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I purchased a P2000 last year. I'm looking forward to testing it out this year. Hopefully, I get to test run a @ViparSpectra XS light soon too!
 
Just a heads up to everyone that they have a lightning deal sale happening right now on Amazon. Really good deals! Like $70+ off the P2500!
 
chuck1718 said:
So more of my led are dying in my p2000 and this was their response... this light was ordered on 420 so less than a months use...
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  • Media owner chuck1718
  • Date added
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This doesn't seem like much of an issue. A lot of companies work this way to make sure they aren't getting screwed around. If they just sent you a new light, and you didn't send the old one back, they would be out money. It's more of a security thing I believe.

It's either that or you'd have to send your light back first and wait for a return. There's no easier way to do it when you have plants under the light panel, unless you have spare lights kicking around.
 
dick23rk said:
This doesn't seem like much of an issue. A lot of companies work this way to make sure they aren't getting screwed around. If they just sent you a new light, and you didn't send the old one back, they would be out money. It's more of a security thing I believe.

It's either that or you'd have to send your light back first and wait for a return. There's no easier way to do it when you have plants under the light panel, unless you have spare lights kicking around.
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When you have 20+ leds going out within a month this is definitely an issue. I spent my earned money on a defective product and get told to buy another and we will give your money back. Why the heck would I want to risk spending on another light when I don't even know if they will hold up their end?
 
chuck1718 said:
When you have 20+ leds going out within a month this is definitely an issue. I spent my earned money on a defective product and get told to buy another and we will give your money back. Why the heck would I want to risk spending on another light when I don't even know if they will hold up their end?
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This is definitely the problem with online only. A store front is always easier but more expensive to rent/own so prices are higher. This is one of those “rock and a hard place” situations. Nobody wins. It’s unfortunate but it’s happened to me multiple times with different products. Shitty is all I can say.
 
I feel for you , had my issues with another company a few months ago.But got to be honest MOST companys
are going to want there light back first.I mean not saying you are at all i know your light is broken.But we could all
have broken lights get a new one sent out then i got two.If it was me think i would be asking for them to do me a deal
on a new light cheaper than what u paid. And get refunded for the old one . or if they have upset you get a refund
and try another company Thats if funds allow.

PS. if the vipa rep views this on 420 she/he will look into it.
 
How you get one dude hope all is well.
chuck1718 said:
When you have 20+ leds going out within a month this is definitely an issue. I spent my earned money on a defective product and get told to buy another and we will give your money back. Why the heck would I want to risk spending on another light when I don't even know if they will hold up their end?
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Hi, @chuck1718, I'm sorry for the trouble that we brought to you and your plants. We will consider finding a better way to solve this kind of issue.​

And thank you for your discussion. @dick23rk @charliewaffles @skunksa ​

​

 
How is your plants with ViparSpectra lights? :cheer::cheer:
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