Hi Uncle, I am sorry that Sun Series is not in production. You are maybe one of the few who have ordered the Sun Series.
The thing is like this. Sun Series doesn't have a good sales. The factory will manufacture certain amount of the light according to the previous sales volume. Sun Series has poor sales even though it's a very good light, which is also the reason why we choose to upgrade it.
The new function is an attempt. As the tech develops fast, many growers may have a chance to benefit from it. It will make grow more covenient with the remote control and save more as the control can test the humidity and temp itself.
Hehe, actually more customers begin to miss Sun Series when it stops production, haha, maybe the executive department will reconsider to produce it. And Uncle, thanks the advice for the customer support.
We will keep it in mind.
Sara,
I understand the part about keeping pace with technology and have no issues with an upgrade such as using an upgraded brand diode (CREE vs Epistar) as long as something like this can be offered at a good price point.
If your executives were to do a bit of market research with your current customer base I think that they would find that your existing customer base as well as most future potential customers are looking for the following:
1. A reliable light that provides good results at a good price point.
2. A no frills light without a lot of fancy features that would drive up the price but provide very limited benefit to their grow.
3. A light that is as light weight as possible without useless features that would increase the weight.
4. A light that offers good PAR values.
5. A locally mounted on/off power switch.
6. A female and male power socket to allow daisy chaining of more than one light.
7. An effective light spread that matches the dimensions of the most common grow tent sizes on the market (3'x3', 4'x4', etc..).
8. Good cooling system to keep tent temps down.
Here are my unfiltered thoughts regarding some of the upgrades to the Sun Series.
Humidity and temp sensors -
I want to know temp and humidity at the canopy of my plants, not at the light which will be at least 18" away. I would not trust that the temp or humidity would be accurate since the sensor(s) would likely be reading lamp inlet or exhaust air temp and humidity and not true tent temps and humidity where it matters most, at the plant area.
Remote Control -
One look at the youtube video showing Co'sFinest fumbling around with that remote with the buttons all configured backwards should clearly explain why I do not want a light with a remote control.
Due to the youtube video your sales volume may already be doomed. I for one do not want any part of this remote control stuff.
Custom Light Spectrum Adjustment -
Your typical customer is not knowledgeable enough about how light spectrums effect plant growth to get any benefit from this feature. In fact this feature will likely be the root cause of some botched grow attempts which could cause some first time growers to give up and never try their hand at growing again.
Give your customers a good standard flowering light spectrum that is proven to work.
At risk of ruffling a few feathers I'm going to give you my thoughts about the dismal sales numbers for the Sun Series.
The light is designed for a 36"x36" area but the youtube video test grow that was posted by CO's Finest was done with a 5'x5' scrog with the light set higher than than recommended to accommodate for the large SCROG net.
In addition, he added another light to supplement the red color spectrum. More red spectrum was added before the light was officially introduced but the seeds of concern were well planted with that youtube video. I for one almost didn't purchase the Sun Series because of that video. It was only because of your insistence that the problem was remedied that I agreed to purchase my lights.
When most folks see a video of a test grow that results in lots of larfy buds and lack of red light spectrum which cause problems with trich development they will assume that the light is not effective, hence lack of sales.
Not to diss on Co Finest as he is a very experienced grower with mad grow skills and in the video he did explain his reasons for using a larger scrog and about the light distance and all but IMHO he should test your lights based on their design.
In addition, you may consider not allowing testers to post videos of test grows with R&D lights that are not yet perfected. Like I mentioned earlier, that video was a real turn off for me and almost prevented me from giving the Sun Series a try.
Apologies for the rant and the negative vibes about your new Sun Series Pro offering. Please ask that your management reconsider their decision to phase out the Sun Series. The Sun Series is an awesome light and at $360 USD was being offered at a good price point. Surely sales would have improved given enough time for first time users of this light to post some successful grows to counter the current youtube video that was done with the R&D light with lack of red spectrum.