Mars-Hydro LED Grow Light Discussion

[HunterHunt]

need to make payment through western union not money order

/\ this... You have to pay with western union payment... Not a money order.. Once you send the payment they will give you the conformation information... Not very hard...

 

[Mars Hydro]

Hi, Chris. sorry for your this problem. sorry. and i have also received your email and i just reply it to u. i send your picture to our engineer and they have checked. it is the problem of power supply. don't worry, i will send a new power supply to u to replace it. please give me your detail address which can make u get the power supply.

sara your light broke it has been running for 6 days you wont to fix it for me

 

[Mars Hydro]

Hi, Evo-Rat. yeah, when u send the payment through western union, please follow the instruction on website. and if there have any problem, please let me know, i will try my best to help u.

need to make payment through western union not money order

 

[Mars Hydro]

haha, yes, the meaning of "express company" i said is refer to UPS or Royalmail etc. sorry for my bad express. and i'm very happy that u find a way to solve "record" problem. if u have any other problem, i will try my best to help u.

There is one thing which confused me.
What do you mean by "express company"?
(In my country an express company is a company which transports only very big and very heavy things like a grand piano with a truck. So do you mean you use an express company to send the parcel to your local post office and then additionally chose a shipping company to send it to me? Makes no sense, so I guess I misunderstood)

If you ment only "shipping company" like UPS or so:
Yes, of course they will charge a bit. This is how it normally works... lol.

And yes, at my land's border the customs office will open the parcel, take a look if the content is dangerous or illegal (which it isn't) then they look at the bill and charge: (product price + shipping) x 25%

Concerning your "record" statement:
If I order from China directly my country's post office records: Your company -> my name & adress
If I order from warehouse my country's post office records: Your company's warehouse -> my name & adress.
So what the difference?

I will just ask somebody I know to make the order and give him the money - "record" problem solved anyway.

I am thankful that you reply to every person who asks questions, even to the people who ask iconvenient questions like me ;-)

 

[Mars Hydro]

Wow, Antics. thanks for your help.

It seems perfectly clear in the payment information section of their website. I don't know if you missed this part or not, but here it is directly on their website:

 

[Mars Hydro]

hi, Buddie. i'm so sorry to make inconvenience to u. and we will try our best to make the payment methods easier in the future.

I tried to make a purchase from topledgrowlight, the price for the product was fine however, they were unable to provide me with CLEAR instructions on who to make out the Western Union Money Order to and where to exactly mail it. They wanted a control number & a BMT number and the list goes on & on SO, sorry but I had to cancel order. 420 Magazine I feel needs to know one of their sponsors is not very user friendly to order product from. L8R Buddie13

 

[chris606]

ty sara

 

[kubalibre53]

hi sara,on 7/8/14 I received a pm from you quoting me a price of 239.00usd total for a light I was interested in purchasing.i ordered the the same day{per ur instructions} and was happy to be saving $27.00.i was charged $265.plus change,i have contacted you 2 other times about this and have been ignored.i used pay pal for my payment,would appricate your fixing this over charge and crediting me back my money.i am happy with all my purchases just want to pay what I was quoted.not to much to ask imo,thanx, kuba

 

[JohnnieJC3]

That whole rant could have been prevented. I've always used paypal. Why wouldn't you, PayPal will protect you and have your back if something isn't right. In this day and age, why would you use a money order with all the fake checks and western union scams. Old technology, I still see checks being used at the grocery store every blue moon and I just laugh. PayPal FTW.

 

[Shrike]

But to use PayPal, you need to tie some form of bank account to it.

Or, you need a debit or credit card that can also be used with it.

There are some people that either consciously prefer not to use banks and/or CC's, or they can't use them because of credit problems.

But still...you could at least have a Wal-Mart pre-loaded card that works just like a Visa or MC...

No reason at all to deal with Money Orders of ANY kind...

 

[pHlipper]

As long as "rastafaris" aren't considered as non-governmental combatives or as long i don't commit tax evasion, i try to keep my view clear and keep my paranoia down.

Sara, i'm interested if the prices (included "freight") listened at your homepage include also every VAT,tax,.. ? Or, if it's still luck, if the custom office gives its ok or an additional payment.

 

[Hiker]

Hi Sara

I got some of the lights today.

They feel very well built. Maybe it's the glass cover, but they seem better built than my reflector model. They are very bright. Is it just me, or do they seem a little bit brighter running @220V vs @110V? Anyway, they sure are nice. Hopefully I can have plants under them tonight!




I have a question that I thought everyone might benefit from, so rather than send it in PM, I'm asking here....

I need to know for the Mars II 400, but I couldn't find anything on your site for any of the lights.

How many can I daisy chain together?

Note that I run at 220V. I was a little panicked when I realized I forgot to tell you that. All the lights have 110V plugs.

I have a few of the correct plugs, so I tested with those. I AM able to daisy chain with the cords you sent (thankfully you guys thought ahead and used a universal pass thru plug ), but I'm unsure how many lights I can string together.

Is the limit as much as my circuit can draw? It's a 20 amp circuit @ 220V, so I'm skeptical those wires inside can pass along that much current.

Please advise asap. I'd like to get the first half setup asap.

Would it be possible to get some of the 220V cords sent? I don't need one for every light. Just one for each branch. Although I wouldn't complain to have all 220V cords either.
You can respond to this part in PM.

 

[Mars Hydro]

Hi, chris. i have received your address. i will arrange our factory to send a new power supply to u ASAP. once i get the tracking number, i will tell u at first time.

ty sara

 

[Mars Hydro]

Hi, Shrike. thanks for your help.

But to use PayPal, you need to tie some form of bank account to it.

Or, you need a debit or credit card that can also be used with it.

There are some people that either consciously prefer not to use banks and/or CC's, or they can't use them because of credit problems.

But still...you could at least have a Wal-Mart pre-loaded card that works just like a Visa or MC...

No reason at all to deal with Money Orders of ANY kind...

 

[Mars Hydro]

Hi, pHlipper. if we can do that we will add them in our website. thanks for your suggestion.

As long as "rastafaris" aren't considered as non-governmental combatives or as long i don't commit tax evasion, i try to keep my view clear and keep my paranoia down.

Sara, i'm interested if the prices (included "freight") listened at your homepage include also every VAT,tax,.. ? Or, if it's still luck, if the custom office gives its ok or an additional payment.

 

[Mars Hydro]

Hi, kubalibre, there must be have some misunderstanding. i'm so sorry to cause such trouble to u. and i'm sorry we can not return the money to u now, cause our accountant have audit the money of last month. i will cut the money to u when u buy our light next time.

hi sara,on 7/8/14 I received a pm from you quoting me a price of 239.00usd total for a light I was interested in purchasing.i ordered the the same day{per ur instructions} and was happy to be saving $27.00.i was charged $265.plus change,i have contacted you 2 other times about this and have been ignored.i used pay pal for my payment,would appricate your fixing this over charge and crediting me back my money.i am happy with all my purchases just want to pay what I was quoted.not to much to ask imo,thanx, kuba

 

[Mars Hydro]

Hi, Hiker. if u want to daisy chained your Mars II 400w, i suggest to daisy chain 5 pieces together per branch.and don't over 5 pieces. about the plug, i'm very sorry. usually we are send 110v America Plug to the USA customers. and don't worry, u can directly use the plug even though u are run at 220v. it's ok. it will have no problem.

Hi Sara

I got some of the lights today.

They feel very well built. Maybe it's the glass cover, but they seem better built than my reflector model. They are very bright. Is it just me, or do they seem a little bit brighter running @220V vs @110V? Anyway, they sure are nice. Hopefully I can have plants under them tonight!




I have a question that I thought everyone might benefit from, so rather than send it in PM, I'm asking here....

I need to know for the Mars II 400, but I couldn't find anything on your site for any of the lights.

How many can I daisy chain together?

Note that I run at 220V. I was a little panicked when I realized I forgot to tell you that. All the lights have 110V plugs.

I have a few of the correct plugs, so I tested with those. I AM able to daisy chain with the cords you sent (thankfully you guys thought ahead and used a universal pass thru plug ), but I'm unsure how many lights I can string together.

Is the limit as much as my circuit can draw? It's a 20 amp circuit @ 220V, so I'm skeptical those wires inside can pass along that much current.

Please advise asap. I'd like to get the first half setup asap.

Would it be possible to get some of the 220V cords sent? I don't need one for every light. Just one for each branch. Although I wouldn't complain to have all 220V cords either.
You can respond to this part in PM.

 

[Mars Hydro]

Hello,guys. we only have 8 pieces Reflector 144x3w, 14 pieces of 96x3w, 16 pieces Mars II 400w and 5 pieces 100x3w in our UK warehouse now. and other models are out of stocks temporarily. so if u are ready to buy, please place the order ASAP. and once our new shipment arrived at our UK warehouse, i will tell u at first time.

 

[Curso]

Some 25 day results from 2 1200's..

Sara

 

[Dennise]

Beautiful Curso......