It's nice that you took so much of an interest
I have taken an interest - in LED panels, in Mars-Hydro's products, and... in your journal, lol.
that you decided to go into the back sections of the site
That isn't precisely what I did. You have handy links to your grow journals in your .SIG. I'm not trying to give offense, so please don't take it that way, but: If you do not wish people who are looking for information about LEDs to wander into one of your journals, maybe you shouldn't have links to them in your .SIG - at least in posts you make in a thread (this one) about LEDs.
to cherry pick some of my older posts
See above. Additionally, I didn't exactly cherry-pick. As mentioned, I'm trying to learn about these products (and am generally curious also
). Your recent posts in this thread caused me to believe that you aren't (currently) satisfied. As at least two of the links in your .SIG are to grow journals utilizing LEDs (and a third link is about photographing with them), I assumed that you had some knowledge and experience. It has been my experience that people who are vastly in favor of something tend to focus on the positives far more than the negatives (and the opposite for those who are definitely NOT in favor of it); perhaps this isn't even a conscious thing, but merely human nature. I saw you as a person who has - at different points in time - been somewhat on both ends of the scale. I thought, "This could be educational."
Additionally, I was struck by the helpfulness that you encountered when dealing with the company which you expressed in the post that I quoted. I saw it as a company - or at least a company rep - going above and beyond what is expected these days. IDK how close you are physically to the location that your products shipped from, but even discounting distance, the "human factor"
alone often means that one cannot reasonably expect to order a product and see it arrive on their doorstep a day or two later. This, by itself, speaks nothing (either positive or negative) in terms of the quality of a product, of course. But it still seems noteworthy to me (ergo, I noted it
).
I am not in the habit of apologizing for reading the words that someone must have meant me to read (otherwise, why would they have posted them in a public venue?). But I will offer an apology if you feel that I have given offense.
when my lights were new and my eyes full of shine.
See above regarding the "honeymoon phase."
It's a shame you missed the others that weren't so positive
Yes. Even
I have found the idea of reading a thread, that has almost 25,000 posts, in its entirety to be
somewhat daunting. Which is one reason why I jumped at the opportunity to read the words of someone who has been both positive AND negative in regards to these things.
with people like you working for MH
alone
I have never been employed by Mars-Hydro or (to the best of my knowledge) any of its agents, employees, suppliers, et cetera. Nor have I ever purchased one of their products. I have also never been sent one to test out for myself;
I would be very much interested in doing so, but... <SHRUGS> I've no nice grow journals to point to in hopes of catching someone's eye. I'm also the type of person who'll look for - and then point out - both the positives AND negatives of a product, so I am sure that I am not at the top of companies' "Product Review and Test" list, lol.
and that sort of diligent attitude their customer service would not be failing so often.
Err... One supposes that customer service is important to a business. One
also supposes that many other things are important, too (among them being quality of the product(s) and its/their component parts, ability to meet the customer's needs, to offer
timely service, et cetera).
Sarcasm noted. Objectively speaking... Somewhat appreciated
.
People's attitudes change
Yes, exactly. It is not everyday that one is able to observe both ends - a person who has become less positive
might not speak about it (due to embarrassment, if nothing else). Those who weren't all that positive
before may not have spoken at that point, and only voice their thoughts/opinions/observations later, when they have become so. Et cetera.
(a month without a main flowering light can change one's opinion)
Lol. Yes, that is wisdom, indeed. Even under the best possible circumstances (those that stop short of "everything works fine, and will continue to do so no matter what" at least),
one should have backup lights that are held in reserve against future need. Sadly, this is often (usually, lol?) not the case. Many don't make a dime off their grows; for them, expenses aren't "the cost of doing business" - they are, well,
expenses. People might not want to spend part of their - often, limited - income for something that, if everything goes according to plan, will just sit on a shelf in a closet somewhere. Other people... At one time, things were going well for me and I had backups (MH and HPS bulbs and a bulletproof switchable ballast); a few grows later, somehow, they had stopped being backups - I had incorporated them into my grow.
I've been thinking about this. It's actually one of the things that caused me to start reading about Mars-Hydro in the first place; the fact that their panels are modular in nature - and that the company is willing to ship components for repair directly to the consumer instead of requiring that said customer ship the product back for service, if the customer feels that he/she can make the repair - is appealing to me.
My opinion is that Mars-Hydro could use some degree of improvement in this regard. It'd be nice if there were well-stocked locations in every single country in which they sell their products, even if those locations were only staffed by people who could read emails, identify components by their labels, and then pack & ship boxes, lol. Good location of these sites (and a good stock of components) would aid in reducing customer's down-time.
That stuff costs
money, of course. This particular company seems to have prices that are reasonable (in comparison to other LED sellers). Therefore, they might be walking a fine line in regards to what they can offer whilst still making a profit. I have no idea, to be honest. There are a lot more people growing cannabis than in the past. But, still, it is somewhat of a limited market (and it is further limited because not every (indoor) cannabis grower does so with LEDs).
I would think... Well, I am not a businessman, so what I think might be wrong, lol. However... Perhaps - assuming that the components are actually in stock, of course - it might be worthwhile to offer some form of expedited/rush shipping? FedEx (et al) offers various "levels" of shipping including
three different "overnight" options and even a "same day" option (depending on flight availability, of course). Some of those options are quite expensive, lol, and I would
never expect the burden of such shipping to fall upon the company. IDK if enough customers would be interested in paying a premium for high-priority shipping or not. IF that turned out to be the case, it might be helpful (both to the customers and as a selling point for the products).
I think I made a couple. I hope that this post helped clarify. Perhaps my previous post gave the wrong impression (I was about to crash and was in a hurry), and I'm sorry if this was the case.
The difference between the lumens in the same category is due to the wavelength. For RED, the shorter the wavelength is, the higher the lumen is. For Blue, the longer the wavelength, the higher the lumen is. For White, the lower the color temperature is, the higher the lumen is.
That makes sense. The lumen is sort of an "artificial" measurement (so to speak). It was not created, nor really suitable, for measuring the (+/-) light radiation that is used by plants. The lumen - and luminous flux - is heavily weighted to give more importance to what the
human eye can perceive.
If one has two light sources that both consume the same amount of energy (and which are, for the purposes of discussion, equally efficient)... One of which is a general-purpose - or even an agricultural HPS/MH - and the other is an LED panel that produces ONLY the wavelengths that have been found to (positively) affect plants, then
of course the LED will produce less lumen (/luminous flux).
The LED panel will, on the other hand, have a higher PAR (photosynthetically active radiation) and, presumably, a better YPF (yield photon flux) curve.
I have always assumed that the above is one of the reasons that some HID bulbs that were (supposed to be) tailored for use in growing plants had a lower lumen specification than other bulbs. The other reason being... some HID bulbs just aren't very good in general
.
This brings a questions : Shouldn't a gardening product be able to withstand humidity levels higher than 50% ?
I've always thought so. OtOH, true "certified for greenhouse" agricultural lighting seems to be "somewhat" rare, lol. It has been several years, so this might have changed, but the only company that I knew of back then that stated (at least some of) their products were suitable for damp locations was Gavita - and, wow, the customer sure paid for that
. Seems to me that you could encounter both heat issues and efficiency issues; heat builds up in sealed products, and enclosing the illumination source behind glass (etc.) ensures that some of the output won't get through to the garden (and could possibly shift its spectrum slightly?). The heat issue could (most likely, would) shorten product life and tend to raise warranty claims (that costs money no matter how you look at it, and can often cost reputation).
As I stated, it has been several years since I even checked into it. It could, I suppose, be that every other LED panel than Mars-Hydro's is certified for use in damp/wet/greenhouse locations. But I very much doubt it, lol. I don't think moisture is good for electric/electronic things, and I don't think that sealing them up is, either. And even with good ventilation - and good airflow in a product - moisture can still accumulate. Especially if/
when the product repeatedly heats/cools (by being used for part of a day, then shut off, then being used for part of the next day, then being...).
I bet they could design a product that could be certified for the uses that we tend to force them to endure. I'd guess that it'd double (triple?) the price, though. And how many would they manage to
sell?
My apologies to
SmokeSara for rambling in her (his?) thread. This post is a little longer than I had originally intended.