Crop King - We Will Do Better

[TorturedSoul]

The responses I got from their online Q&A thing were the absolute minimum, one sentence replies and of questionable value

Sadly, that could describe most first-level customer support interactions the world over. Perhaps that position was staffed by someone hired just for the support role, with knowledge of inventory (amounts), maybe shipping methods and such... and a page or two of scripted answers to common and/or expected questions. This kind of position used to be staffed by someone that had good knowledge of most facets of the business - along with possessing the ability to deal with p!ssed-off customers, of course . These days, a person gets the impression that first-level customer support is being used as a buffer between actual support and a bunch of customers with non-issues (IOW, things that RtFM would have caused not to exist in the first place).

If that was the case before with this business, I hope the change in ownership will allow for an improvement in that regard.

 

[Scientific]

Sadly, that could describe most first-level customer support interactions the world over. Perhaps that position was staffed by someone hired just for the support role, with knowledge of inventory (amounts), maybe shipping methods and such... and a page or two of scripted answers to common and/or expected questions. This kind of position used to be staffed by someone that had good knowledge of most facets of the business - along with possessing the ability to deal with p!ssed-off customers, of course . These days, a person gets the impression that first-level customer support is being used as a buffer between actual support and a bunch of customers with non-issues (IOW, things that RtFM would have caused not to exist in the first place).

Totally agree about how we do customer service these days. But personal interactions are expensive and even a short one can use up the profits made on that sale, so whatcha gonna do?

 

[Torst]

They just buy seeds in bulk and re-sell what they are sold. Customer service is an automated answer service they fucking pay for, lol! "Lisa" is a guy in india I bet!

 

[Scientific]

They just buy seeds in bulk and re-sell what they are sold. Customer service is an automated answer service they fucking pay for, lol! "Lisa" is a guy in india I bet!

Such seems to be the way of things these days. Unfortunately, it usually seems to make sense financially--at least until you've lost your customers.

 

[Canresearcher]

better make that Lahore Pakistan.

 

[Canresearcher]

what a beautiful Sheila you've got there, by crickey.

 

[Planter420]

Shipped on the ninth, arrived on the 12th. With a weekend in between that's how long it took for the beans to come. Thanks @CropKingSeeds

 

[GnomeUDidnt]

2 transactions from you guys at cks. Hoping for new strain to come out. Have had no problems both arrived under a week. Currently got Durban Poison and green crack in the tent.

 

[flytier]

Bought some CBDream at a local store that sells your seeds. Put them right straight to soil 3 days ago, no more paper towel foolishness for me; first one popped up today. Hope they grow like everybody says they do. Doing a closet grow with CFLs. Got 2 White Widows budding and 4 in veg, 2 indoor and 2 outdoor. Will put some CBDs outside too.

 

[Blew Hiller]

Bought some CBDream at a local store that sells your seeds. Put them right straight to soil 3 days ago, no more paper towel foolishness for me; first one popped up today. Hope they grow like everybody says they do. Doing a closet grow with CFLs. Got 2 White Widows budding and 4 in veg, 2 indoor and 2 outdoor. Will put some CBDs outside too.

Have always went straight to soil (after a 12 hour soak) and I get about 90%+ germination. I have 2x CB Dreams growing and they grow big and fast. Same with CB Dutch Treat. I just transplanted 2x today because they were crushing the 3 gallon...

One I put in a 20 gallon because I think she has the potential to be a monster.

 

[flytier]

Have always went straight to soil (after a 12 hour soak) and I get about 90%+ germination. I have 2x CB Dreams growing and they grow big and fast. Same with CB Dutch Treat. I just transplanted 2x today because they were crushing the 3 gallon...

One I put in a 20 gallon because I think she has the potential to be a monster.

So these may not exactly be the best for a stealth grow? Cool! I can likely scrounge a barrel from work to cut down for an out-by-the-door grow.

 

[Blew Hiller]

So these may not exactly be the best for a stealth grow? Cool! I can likely scrounge a barrel from work to cut down for an out-by-the-door grow.

We'll see. I have a 9' ceiling in my GH so I'll let you know in 3 months.

 

[flytier]

We'll see. I have a 9' ceiling in my GH so I'll let you know in 3 months.

I got a while yet. Mine's less than a cm tall so far.

 

[Blew Hiller]

I got a while yet. Mine's less than a cm tall so far.

I'm 60 days in with both and they are about 2' tall each, but they have a pretty significant fan leaf canopy. 3x are in 7 gallons and the bigger one I put in a 20 gallon just to see the difference at the end. Stay tuned.

 

[flytier]

I'm 60 days in with both and they are about 2' tall each, but they have a pretty significant fan leaf canopy. 3x are in 7 gallons and the bigger one I put in a 20 gallon just to see the difference at the end. Stay tuned.

For sure!

 

[ShopGrow]

I have always ordered from ck. I liked that my seeds came within 7 days every time. Like said before in this thread I do not like how you can get two different types of the same strain. It kinda bothered me because some finished earlier than others and in my situation that really didn't work for me. Also it was almost like two different types of buds, with diff highs but with the same smells and taste. Anyways I didn't know they were going through all this until ten mins ago, and I ordered some WW fem photo a few weeks ago. I am keeping a journal so all are welcome to check in see how they do. I had to chat with someone over the messenger and was pleased.

 

[ShopGrow]

Have always went straight to soil (after a 12 hour soak) and I get about 90%+ germination. I have 2x CB Dreams growing and they grow big and fast. Same with CB Dutch Treat. I just transplanted 2x today because they were crushing the 3 gallon...

One I put in a 20 gallon because I think she has the potential to be a monster.

Same here. I did the paper towel thing once. Didn't like it. After buying from cks the first time and I read they recommend soaking before paper towel. Well I picked up soaking before I plant them straight to the coco, and like you said 90+%.

 

[Godsgarden747]

Only thing I have had trouble germ was the crown royal and NYC diesel auto and I got order messed up twice on 750usd order and it was resent both time the last time I had given up about even contacting them then after I seen they were changing hands I contacted it was rent out again and I am waiting on arrival now

 

[flytier]

Same here. I did the paper towel thing once. Didn't like it. After buying from cks the first time and I read they recommend soaking before paper towel. Well I picked up soaking before I plant them straight to the coco, and like you said 90+%.

Yup, so far I've had three of the five come up and they weren't the ones the ones that were soaked. Those two were the last ones and I'm expecting them to come up either tomorrow or the day after. When I put those two in the soil, they each had a split along the seam, so I'm expecting good results overall.

 

[waybigger]

Will be trying the new ownership shortly, no problems here.