steppedinds
Well-Known Member
im 2 for 2 here. got everything i ordered plus the correct freebies. order 3 coming soon
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Bought a three pack of Dark Devil from True North this afternoon. Quite looking forward to getting one in and popped asap.
Hmmm, I have four tickets opened with them but still no actual response from a person, so I may have spoken too soon. I thought I'd ordered, but it remains incomplete at this time.
I called and was told that my order was processing and should ship this week, very vague. Remember it's been 8 days since I ordered. I will post back when I get confirmation. So far I'm not impressed with my first experience with True North. Am I being too impatient?
My payment was accepted and I received confirmation of my order by mid-afternoon yesterday. Thanks True North, sorry for the panic.
Erg, keep me posted if ya don't mind. I'll do the same.
It is nice ordering local as you dont have that customs stuff to worry about, stealth shipping etc I was thinking about giving them a shot before. Have ordered from another canadian seed bank on a weekend & pretty much got them within a week, so you 8 day or so processing issues i could have almost had em already. BUT im guessing your delays are cause of the Christmas & New Year holidays as not everyone is open at the same times. Sucks waiting, but I also never expect anything to show up before 2 weeks pass, SO when things do show up early im surprised.
I understand about the holidays but was told by the customer service manager that she would contact me and let me know on Tuesday, and still no contact. That's poor service in my opinion. Lauren said they were back open Tuesday. I don't understand how hard it is to ship a small package of tiny seeds. If there is a delay in product stock then that would be fine as long as someone could communicate it to me but when I call I get varying vague excuses.
Joe