Glad to see you have had good experiences with them!
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I have ordered from Bonza 3 times in 12 months. Each time the order came in a timely manner, I also received the free seeds when you spend a certain amount every time. The only problem I had was the 2nd order, none of my berry bombs lived past 2 weeks. A total of 4 seedlings. I online chatted with them while placing the 3rd order, not only did they replace the loss but they also tossed in a few sample promotion packs. I have referred several people to them and nobody had a problem with the orders or germing the seeds. Out of 150 seeds, maybe 7 didn't live past 2 weeks.......
I can say it was not 420 that did any of this..it was one of the other popular 2. people will always have a bad or unsatisfactory experience with any said place, but I find it odd how they went behind my back to release my personal info to a sponsor because I was rightfully critical of them, in a respectful manner mind you. I wont trust any forum anymore and for this I have already taken appropriate measures to alert certain places of bonza seeds. It actually turned me off from even ordering online anymore.
I am sure the way someone approaches that makes a bit of difference too. If you went in all,, " your stuff is $#%@$%@#$%, they died after two weeks, POS, $%%@#$%@#$5, ".. they probably would have been like, F off,,lol but go in with respect, ask for help, and wow, you get more than what you even hoped for, ,,, too many people (myself included) rip CS reps apart for no real good reason... makes their job difficult. (I run the phone systems for a call center, so I see the other side of a typical CS rep's daily hell)
and to be honest, after two weeks? they were growing for 2 weeks and died? Like they germed, sprouted, and grew for two weeks? i would think that was environment not seeds, IMO anyways, surprised to hear that they would replace them, that's pretty impressive. Unless you are saying they didn't sprout after two weeks,, and then, yeah seeds, but still cool they replaced them.
that sucks van stank, I can only speak for my experience,,, but I have not even cracked open the seed pod yet, it is stilll vacuum sealed. I need to clear out my tent before i can start playing with these.. but I will report back how they were packed, and if they have any issues growing/germing
I am currently having an issue with my last order. I will see how they respond before I go into details. Give them a chance to fix the problem.