Mars-Hydro LED Grow Light Discussion

MrCode said:
My problem was with shipping, as I wanted to see about getting an un-marked box is all.
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The box is unmarked. There are 2 small labels on the box you can see in these pictures:



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Mine didnt even have that. I got 2 of the Mars II models and all they had was a UPS label and a "fragile" sticker and that was it. There was no packing list on the outside either. The return address is a California street address with no business name. I dont think you have to worry about requesting an unmarked box.
 
nobodyuknow said:
Mine didnt even have that. I got 2 of the Mars II models and all they had was a UPS label and a "fragile" sticker and that was it. There was no packing list on the outside either. The return address is a California street address with no business name. I dont think you have to worry about requesting an unmarked box.
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Same here. The return address just said "Shipping (111)111-1111" and a street address in San Leandro. There's a couple of fragile stickers and a sticker with a barcode and some Chinese writing.
 
Yo sara,

I have done a lot of research on other sites for your product and am interested in purchasing a light! I pretty much have decided on your brand, in fact just lost an ebay bid because I had a little hesitation, so I have a few things I was hoping you could help with. I saw that the lumens are better on the mars 2 compared to the reflective series, so I have decides mars 2 is best. Do you have the par output for your leds? I am interested in parr/watt value. I was looking at like the 900-1600w range for a 4x4 or 5x5 area I got a bit of flexibility as I am starting with just the light. I saw the 1200 and 1600 put out same lumens at incremental distances, so this is what made me decide probably 900 or 1200. Hopefully you care about and understand my logic as maybe it will help with your advice. I will only be using it for flower, so I was interested in the full spectrum vs the flower spectrum you offer. Is there any other information you could provide on these regards? what is best and why? I have been reading for hours. so I have not gone through this whole thread. Sorry If it was posted. I joined this forum just to speak with you and have a few grows on other sites. I got heat issues with 1000w lol. LAstly, I agree with your website needing a revamp. If you'd like have experience in web design and have worked for many major corporations in the u.s. and would consider assisting you if it could help me ;) perhaps in the form of a free light or a discount. Let me know whats up!

Thanks sara!
 
Antics said:
What problem are you having?
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When I ordered I couldn't checkout and complete my order through the website. I had to email sara, so one of her assistants could tell me (rudely) that I couldn't pay for the light, and if I wanted it I had to pay my invoice in the next day. This added a day or two onto my order. Then, no mention of it needing to be signed for, then it shipping bass two separate packages, one package was misplaced. So that is four extra days onto my shipping due to the website.

The box had stickers on it saying it was am led light and what power, as well as the mars hydro name and a fragile sticker. That isn't discreet if you ask me.

Having said all that, my lights are working fine, no complaints with the product thus far. Expect some heat in small setups.
 
Well this is actually my second order so here's my problem, my first time ordering it kept giving me that weird paypal msg until another 420
member informed me I had to checkout as a guest. NP got it done, So I go to order from the new site and I'm thinking COOL, they updated the site finally...I go to check out and there is not even a credit card option, which is obviously gonna be the most used option! If you know something about the new site I dint please tell me.
 
I've had my Mars 2 1200 in my flower room for two weeks now and couldn't be happier. Im in the process of finishing 4 plants with 2 weeks left till harvest. Can't wait to have some plants under for the full flowering cycle. I was running a 700w hps prior to this and my room temp has dropped 6 degrees Celsius. Time to start shopping for a light for the veg room. Thanks again Sara!
 
your Friday morning is our Friday evening, so we can ship the light out your Monday. will update your order status your Monday:) :Namaste:
jonibrasco said:
I ordered on Friday morning and mine still says processing..
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AdamAC said:
I've had my Mars 2 1200 in my flower room for two weeks now and couldn't be happier. Im in the process of finishing 4 plants with 2 weeks left till harvest. Can't wait to have some plants under for the full flowering cycle. I was running a 700w hps prior to this and my room temp has dropped 6 degrees Celsius. Time to start shopping for a light for the veg room. Thanks again Sara!
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I am very happy that you are growing great, thank you very much Adam. after you order the vege light, please let me know, I would like to send you a small gift:high-five:
 
Freiya said:
I ordered on like friday and it was marked as shipped. I just never got an email or tracking info.
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our tech is checking why you can not get the email now, we asked to notify by email.
 
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