OG Sinse
Well-Known Member
Hi all, I'm quite aware that Royal Queen seeds is one of the sponsors here, I hope I don't get into trouble saying bad things.
I normally buy seeds from Seedsman, but the fact that they were hacked and credit card information was compromised, I am cautious with seed banks.
For the past couple of weeks, I've had a purchase ready to buy from RoyalQueens seeds. When trying to complete my purchase, my virus protection software warns heavily against using the site. It is very possible that this is a false positive, but I'm nervous to go forward.. My virus protection is Bit Defender.
Now my complaint. I've sent two emails, one a few weeks ago and one on 9/5 (thursdsay) with screen shots of my virus warnings. (critical warnings-) without a response. They say they will respond in 2 days, but I'm getting crickets. This makes me think that contacting RoyalQueen seeds for other reasons, non germinating seeds, lost packages etc.. will be difficult. So for now, I'm giving up on RoyalQueen seeds and looking else were. In a nutshell, I'm not impressed with their customer service right from the start.
I normally buy seeds from Seedsman, but the fact that they were hacked and credit card information was compromised, I am cautious with seed banks.
For the past couple of weeks, I've had a purchase ready to buy from RoyalQueens seeds. When trying to complete my purchase, my virus protection software warns heavily against using the site. It is very possible that this is a false positive, but I'm nervous to go forward.. My virus protection is Bit Defender.
Now my complaint. I've sent two emails, one a few weeks ago and one on 9/5 (thursdsay) with screen shots of my virus warnings. (critical warnings-) without a response. They say they will respond in 2 days, but I'm getting crickets. This makes me think that contacting RoyalQueen seeds for other reasons, non germinating seeds, lost packages etc.. will be difficult. So for now, I'm giving up on RoyalQueen seeds and looking else were. In a nutshell, I'm not impressed with their customer service right from the start.