Repetitive email notifications

[Jaz]

How do I stop this?

I just want one email notification per thread when there is a reply, not a notification for every reply.

I've gone to preferences and 'Persistent Alerts Enabled' is not selected so how do I stop this?

j

 

[Teddy Edwards]

@Jaz
Not sure what's going on here. I'm calling our genius Webmaster, @Marc Ocean, to help you.

 

[Marc Ocean]

Do you still get the emails?

It looks like you turned it ON yesterday and turned it OFF after a few hours.

 

[Jaz]

Yeah, I turned it on to see if it would make a difference, it didn't.

I turned it off and it may be working, I only got one email and you both replied.

j